LABOR DAY HOLIDAY CLOSURE
The Credit Union office will be closed on Monday, September 6 in observance of Labor Day. The Home Banking and ATM Networks will be available while the office is closed. Contact our office to obtain your initial Home Banking password. Visa Debit Cards are available with a valid AEFCU checking account. Applications are avaialble by clicking here.
4.24% APR VEHICLE LOAN SWAP & RATE DROP
Now until 9/30/2010, refinance your vehicle loan from another institution with AEFCU and reduce your vehicle loan rate by as much as 2%. Bring in your existing loan documentation from another institution and AEFCU will reduce your loan rate by as much as 2% with a lowest possible rate of 4.24% APR with Direct Deposit loan payments. Term of loan will be the same as time left on exsiting loan, up to a maximum of 84 months. Vehicle model year must be 2006 or newer. All other normal loan approval conditions apply. See more details by clicking here to view the Swap & Rate Drop flyer. Apply using our online loan application. If you are purchasing a new or used vehicle and haven't secured any financing, then you may still be eligible for a rate as low as 4.49% APR with Direct Deposit payments. Click here to view the Loan Flyer/Newsletter page for more information. APR=Annual Percentage Rate
Once a Member, Always a Member
Allegheny Energy Federal Credit Union (AEFCU) continues to conduct business as usual. AEFCU is affiliated with Allegheny Energy, Inc., but we are a separate, non-profit organization. We are in the business of "Members Helping Members" and once you are a member, you are always a member. Our members own this credit union and it does not matter if you move or your employer changes, you can still participate in the products and services the credit union offers. AEFCU has many members who are not Allegheny Energy, Inc. employees and we are able to provide all members in good standing with outstanding service. Thank you for your support as we celebrate our 75th Anniversary of providing excellent service.
Rewards for
Credit Card Usage
Your AEFCU Visa Credit Card has an exciting benefit, the ScoreCard® Rewards Program.
You are automatically enrolled in the ScoreCard® Rewards Program if your AEFCU Credit Card is in good standing.
For every $1 you spend, you'll earn 1 point to redeem for merchandise, travel, and other rewards. Sign in and view your point balance and available merchandise at www.scorecardrewards.com.
AEFCU VISA CREDIT CARD has a low 8.90% APR!
This rate applies to existing balances, balance transfers, new purchases, and cash advances! Apply on-line for a new card or increase your limit to $10,000. Pay your AEFCU Visa bill and manage your account conveniently online, by accessing eZCardInfo.com 24 hours, 7 days a week for free. For a fee of $10, you may also pay your bill over the phone by calling 1-800-433-0505.
protects your online Visa purchases by utilizing a personal password. Get reassurance that ONLY YOU can use your Visa card online. Sign up today.
AEFCU Visa credit cardholders who view their account information through eZCardInfo.com should be aware that enhanced security features have been implemented in order to comply with FFIEC requirements for securing member data in online environments. As you attempt to sign in, a security image and four challenge questions will need to be selected in order to access your account. The image allows members to verify that they are at the correct web site prior to entry of confidential data and the questions are so only authorized users can access the information. Access the eZCardInfo web site by clicking the image shown above this message.
EMAIL SCAM
Please do not respond to any emails from the Credit Union National Association (CUNA), the National Credit Union Administration (NCUA) or the Electronic Payments Association (NACHA). They will never ask you, nor will Allegheny Energy Federal Credit Union ask you, to give out account information through an email.
PHONE SCAM
Callers from a "201" number have been telling people that their credit card or debit card has been put on hold for security reasons and asks them to press "1" to speak with a representative in their fraud department. The purpose of the call is to steal your credit card or debit card number and other personal information. You should never provide any personal information in response to an incoming phone call. If someone calls and asks for your credit card or debit card number, tell them you will call them back. Then go and check your credit card or debit card company's phone number and call them back to see if the call was legitimate.
HOME BANKING
We take your online security seriously. An extra level of security, called Multi-Factor Authentication (MFA), is included in our Home Banking site.
Review your accounts, initiate transfers between accounts, verify deposits, identify checks that have cleared or order stop payments on your checks.
To initiate Home Banking, click here or on Home Banking in the left margin of this page.
Please contact AEFCU to obtain your initial password.
We hope you find Home Banking convenient and accommodating to your financial needs.
E-STATEMENTS
Electronic Member Statements are available through Home Banking. Receive your statements faster! Help AEFCU reduce processing costs and eliminate the need to have your statements mailed to your home. Access your account through Home Banking to enroll for E-Statement service.
Log on to Home Banking and select "Options" under "Services" in the left margin
- Select "Service Enrollment," then select "E-Statements" under Available Services
- Select "Standard Plan" under E-Statements Options and then enroll in Standard Plan
- Enter your E-mail address, if not already input through Home Banking
- View Disclosure Agreement and click "Accept" to enroll in the Standard Plan
You must have Adobe Acrobat Reader installed on your computer in order to view your statements. Free software download is available. Pop-up blockers may have to be disabled to allow e-statements to work. AEFCU recommends that you print your statements and save them as a permanent record.
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have no surcharge ATMs for withdrawals.
Allegheny Energy FCU does not belong to the STAR surcharge-free networks for withdrawals, so you may be surcharged if you make a withdrawal from an ATM that is listed on the STAR web site.
can help you find an ATM for making a surcharge-free deposit when you can't make it to the AEFCU office and you don't want to send the deposit in the mail. Search the STAR web site for an ATM that is on the STAR Shared Deposit network. Enter the appropriate zip code and select the boxes for All STAR Network ATMs and for STAR Shared Deposits. Click on "Find Locations" and the results will reveal ATMs in that area that are part of the Shared Deposit network. The deposit will be surcharge-free and the funds will be available within 24 to 48 hours.
PNC Bank and Commercial National Bank & Trust ATMs are also part of the STAR Shared Deposit network, but the locations may not appear on the STAR web site.
Members, please be aware that transactions processed using the Visa Debit Card may take up to 48 hours to update to your credit union account. This processing time also applies in reverse to Home Banking/Phone/Office transactions before they are updated to the Visa Debit Card system.
For the most accurate accounting of funds available, please keep track of all transactions using your check register.
Click here to view AEFCU's policy which contains information for members to communicate concerns.
Experience the difference of credit union service. When you join AEFCU, you're not considered a customer. You're a member who is an owner of a not-for-profit cooperative. A credit union is an association with a strong, shared commitment to the financial well-being of its members. Since there are no outside stockholders or investors, all the credit union's earnings are returned to you, our member/owner in the form of lower loan rates, higher dividend rates on your deposits, and lower service charges.
View our many Products and Services by clicking the links in the left hand margin of this Home Page.
Not a member? Click Here to join. You'll find that the credit union difference will be an experience you'll want to last a lifetime.
** Allegheny Energy Federal Credit Union will not be held liable for content, security, or availability of linked sites.
